Job review from Shirley in Shawnee, KS 66203 on 05/18/24
Our Overall Service
I’m very pleased that your company stood behind warranty
Call Representative
I wish there was a 10 rating as I would definitely give it to your service tech Zack Tucker. This gentleman knows the business, products, and is one of the most professional individuals representing a company that I’ve ever met. I have been with my company, Aflac, for 20 years. Success comes from knowing your company and products like the back of your hand. Zack demonstrated just that, and I thank you!
Sales Process
Zack explained what needed to be done and made me understand the need, again demonstrating his knowledge. I am sold, but unfortunately cannot afford anymore at this time.
Our Installation Crew
My dissatisfaction was expressed to Zack, and your company honored the warranty , and is scheduled to redo correctly.
The Cleanup Process
Only given a 3 for the first job. I believe the time of year that my work was done in driveway had a huge impact on the whole process
What type of work did you have done:
Service