Testimonials for Thrasher Foundation Repair

We were pleased with the crawlspace after the barrier was put down.  We are also pleased with the finished look of the basement after the wall coverings were put up.  I feel relieved that we have the SaniDry.

The work was done in a very professional way.  The men made a concerted effort to leave little if any mess behind. 

We appreciated the quickness and the way they cleaned up.

I just wanted to contact you to compliment your representative, Charles Kneifl.  He has been very professional, ethical and helpful in being sure we understood your systems and that we were receiving the system that we needed.  He even went out of his way to return when it was apparent that the initial system we expressed interest in was not going to fulfill our needs.  Having been in business for over 30 years, I know that it is easy for customers to express dissatisfaction, but often appreciation goes unsaid. Mr. Kneifl is an excellent representative of your company and we hope he is appreciated by you.

Everyone was prompt and very considerate of our time.  The crew worked hard and never seemed to take a break.  They were happy to show me what they were doing and explained everything.  The crew chief was knowledgeable.  The whole experience, from my initial phone calls to estimate to wrap-up, was all done in a very professional manner.  We feel comfortable that the problem has been addressed.

Thrasher' employees were efficient, communicated with each other and me, and completed the job in a timely fashion.

We selected Thrasher because they have performed past work on our foundation.  They do outstanding work and do excellent annual check ups and plate adjustments. 

I was convinced Thrasher's system was better and more permanent than the helical piers others showed me.  The crew leader, Jim, was very nice and did a great job of keeping me informed of the process.  They cleaned up well and did a good job.  I was very pleased.

This is the second instance of calling Thrasher. So on three separate occasions I've had your employees in my house. I've also had multiple phone conversations with office staff. On every occasion your people have met or exceeded my standards and expectations. Thank you for your commitment to customer service!

I was impressed with the system literature that explains exactly what the salesman, Brian, was telling us.  Jim, the Supervisor on our job, was very friendly and informative and put me at ease during the pier setting process.  Cement had to be replaced and was done perfectly.  Detail seems to be very important to Thrasher employees and I am impressed.

The interaction, both on the phone and in person has always been professional.  We have no complaints.

My Basement walls kept moving in and I got tired of re-fitting the doors affected by the wall movement. I had heard about Thrasher from advertisements but, figured they would be expensive judging by the amount of work that would be needed. Several neighbors in my neighborhood have had Thrasher complete work for them so I decided to have them out for a free estimate. Surprisingly, it was very affordable. Fausto dealt with a major setback in a professional manner when it was discovered that the route to reinforcement was filled with bricks and cement. No one knew about this until he began to dig the holes. This led to additional days of work to complete the job. I was very impressed with Thrasher. All of the work was completed within the original quoted price and with no extra charge for the delay. 

The team was very professional, fast and courteous. 

I was looking for integrity and a company who would get it done right the first time. We appreciated the all around professionalism from Thrasher. 

Juan and his crew were very efficient and exceeded our expectations for the waterproofing job they did for us. Great Job!!