Testimonials for Thrasher Foundation Repair

We selected Thrasher due to information we received from the company rep and also the fact that we knew the company had been around for many years and has a solid reputation.  Mike Haye (sales rep) was prompt, extremely professional and provided us a great deal of information in a short time. He did not pressure us.  We were very impressed with Mike. Competitive price and the guarantee is important to us. We were pleased with the work the crew did and know it will solve our water problems.

Selected Thasher due to the bid, it was the most thorough in explanation and literature.  I was very happy with the timeline and the service I received.  The crew cleaned up after the work.  The crew foreman asked for my approval on various stages of work and he was very courteous.

Thrasher provided an estimate promptly and guaranteed the work.  Everyone who came to the parsonage (where the work was done) were extremely careful, laying down drop cloths etc; they were polite and clear about what they were doing.

I selected Thrasher due to research, research research...on the internet with basement philosophies, with community/neighbors...we couldn't find anyone more intelligent and trustworthy.  Your people at the end of any phone call just ROCK!  You have a solid organization that is built to last.  Done a lot of research and have had a lot of competitors in our new home and you are the best on all levels...customer service, consulation in our home and price for what makes sense for a unique basement with unique needs.  Thank you for spelling out all our options and filling them without regard for your "bottom line" profit.  You're looking for long-term customer satisfaction and loyalty and you do it VERY WELL!  The sales rep and the foreman and crew were great.  YOUR PEOPLE ON THE PHONES ARE EVEN BETTER! That says a lot about-no, says EVERYTHING--about your company!

"Excellent" best describes the entire project from start to finish.

Thrasher takes pride in their work, and has quality products.  With Thrasher it's nice to know you guys can fix the problem and make it look good and new again.  I'm glad I had you fix my problems, and I know I don't have to worry about water any more.

Customer service is very important to me and it was exhibited  at all levels.  A solution to my problem was presented, and I was not sold something I did not need. I am happy we chose Thrasher.  The service was excellent and the price was fair.

I selected Thrasher due to pricing from previous projects that Thrasher had completed for me.  Everyone that I dealt with from the estimation office to the crew was very professional and prompt with everything.  The crew called ahead, showed up on time and was in and out.  Everyone at Thrasher did just as they had promised and things went extremely smooth.  THANKS to all at Thrasher!

We had a very cold crawl space and wanted it insulated.  We chose Thasher and we would recommend them-we received Excellent Service!

I appreciated the time that Aaron took to explain the system to us.  I needed someone that I could count on since I had another company install i-beams in the basement that didn't work.  Your professionalism and refferences helped me to have confidence in your solution.

Cole provided information in an understandable, non-threatening, honest, and non-hurried manner.  We selected Thrasher Basement because of your reputation, experience, and pricing.  Thanks.

We were recommended by our neighbor after he had work done.  Kevin thoroughly explained the needed repairs from his diagnosis.  He was the only person to give us insight as to what was occurring and how to proceed to stop the problem.  Others did not know where to start. Your Super-crew arrived after our first major snow, and finished in a timely manny anyway.  Our grounds were left in a very good condition.  Job well done!!

We selected your company because you did an excellent job of explaining the process, were very knowledgable, and you had the best price!! I was actually surprised because normally a company comes in, does its job, collects the money, and leaves- Period!  Not your people.  They cleaned up and were very great guys to work with. We will recommend you to others.

We had friends refer us to Thrasher after we had another company do part of the lower level and we weren't happy with them.  You salesman was professional and gave us an informative presentation.  We are more than satisfied.

I phoned another basement repair contractor and they referred me to you.  Your workers were very helpful.  Mel and his helper were diligent workers and readily answered any questions we had.  Thanks.