Testimonials for Thrasher Foundation Repair

I wanted to share with you a crew review.  On Jan. 19 the crew led by Juan Matos arrived at my mother's home to repair a crumbling cement block and replace the basement floor that was torn out years ago. The crew arrived promptly and was very courteous.  I did go down and talk to Juan and asked him a few questions about the job and he explained everything in detail and was very kind.  When the job was completed the crew cleaned everything up nicely. I want to thank Thrasher Basement for making the repair process so fast and easy.  Also I want to give special thanks to Juan and his crew for a great experience with quality workmanship.

I selected Thrasher due to the reasonable bid I received.  The crew was professional and used a tarp for walking. Explained everything to satisfaction.

I will recommend Thrasher because the people were very reliable from the first meeting forward.  They gave an air of confidence that made me feel comfortable.  My husband was sick and your staff was dealing the wife (me) and I never felt uncomfortable or I never had trouble understanding what they were doing.  Your workers were always respectful and made sure  I was clear on what was happening and their plans for the day.  One of the days I had to take my husband to the doctor and I had no problem leaving the crew at home working while I left.  The next day I had to call the ambulance for my husband and your crew waved me on simply stating they would take care of everything.  When I did return they were concerned and offered to help if there was anything I needed. They were very sincere and caring.  I can't possibly tell you how great it was not to have to worry about what was happening at home when I was so overwhelmed with my husband's condition.  Day 1 & 2 was Jeremy and his crew.  Day 3 & 4 were Aaron and his crew.  Job Well Done!

I had heard of the company for a few years.  The crew was very professional.  They worked very hard the whole time they were here.

I had basement walls that were bowing and moving in at the bottom, was concerned about further movement.  Saw an ad on TV and the anchor system looked like a good way to repair it.  The salesperson who came out was knowlegdable about the problem and the solution.  The workers were friendly and did a good job as it looks like a lot of hard work.  They went the extra mile to do everything right.

I had a wet basement everytime it rained so I called Thrasher.  Everyone I had contact with (especially Aaron Wilson and Jose Reyes-crew foremen) were courteous and professional at all times. The work was excellent and the crews cleaned up afterwards.  I can hardly see where they dug in the yard. Aaron was very informative about what they were doing and always asked permission before doing anything new.  I appreciated the work of both of the crews!

Recommended by my remodeling contractor.  The men who anchored the walls knew what they were doing and did a satisfactory job.  They also explained what to do if I wanted to restore the walls to the vertical, but explained that the walls are secure even if I chose not to do that. Also, the men who installed the drainage system were very efficient.  You can be sure that if I hear of anyone needing services like this in my area I will tell them about you folks.

I choose Thrasher due to a recommendation from someone else for whom they did work.  Plus, I had also seen ads on TV.  The workers were very careful to not make a mess.

Selected Thrasher because of Price & Professionalism.  I am very pleased with the outcome of my project and overall quality of work performed.

We selected Thrasher due to information we received from the company rep and also the fact that we knew the company had been around for many years and has a solid reputation.  Mike Haye (sales rep) was prompt, extremely professional and provided us a great deal of information in a short time. He did not pressure us.  We were very impressed with Mike. Competitive price and the guarantee is important to us. We were pleased with the work the crew did and know it will solve our water problems.

Selected Thasher due to the bid, it was the most thorough in explanation and literature.  I was very happy with the timeline and the service I received.  The crew cleaned up after the work.  The crew foreman asked for my approval on various stages of work and he was very courteous.

Thrasher provided an estimate promptly and guaranteed the work.  Everyone who came to the parsonage (where the work was done) were extremely careful, laying down drop cloths etc; they were polite and clear about what they were doing.

I selected Thrasher due to research, research research...on the internet with basement philosophies, with community/neighbors...we couldn't find anyone more intelligent and trustworthy.  Your people at the end of any phone call just ROCK!  You have a solid organization that is built to last.  Done a lot of research and have had a lot of competitors in our new home and you are the best on all levels...customer service, consulation in our home and price for what makes sense for a unique basement with unique needs.  Thank you for spelling out all our options and filling them without regard for your "bottom line" profit.  You're looking for long-term customer satisfaction and loyalty and you do it VERY WELL!  The sales rep and the foreman and crew were great.  YOUR PEOPLE ON THE PHONES ARE EVEN BETTER! That says a lot about-no, says EVERYTHING--about your company!

"Excellent" best describes the entire project from start to finish.

Thrasher takes pride in their work, and has quality products.  With Thrasher it's nice to know you guys can fix the problem and make it look good and new again.  I'm glad I had you fix my problems, and I know I don't have to worry about water any more.