Testimonials for Thrasher Foundation Repair

We called Thrasher because we understand that we need to do something to keep the problem from getting worse. Charles (sales rep) did an excellent job.  We were quite nervous about the problems we have and he listened to our concerns and did a great job of discussing what was really happening to our block walls.  He could not have been more understanding and helpful.

We were quite impressed with the information presented and feel strongly that Thrasher will do as promised.  It was great to have an evening appointment that both my husband and I could be present. Jeremy (sales rep) explained every step and answered any questions I had about installation and if any questions do arise prior to installation we have a contact number for him.  We are relieved to know that we are getting the issue fixed and have the backing of your company for the next 25 years. Thank You!

We have seen the commercials but thought your services would be too costly-wish we would've called you SOONER! Charles (sales rep) had a very nice professional presentation. Looking forward to having the work done.

I just wanted to let you know how much I liked working with Jeremy (sales rep). He explained everything very throughly, answered all my questions and was very knowledgeble about the whole process.  He was just a super guy to work with. My bid was actually lower than what I had anticipated. There is no question that I will contact Thrasher when I am ready to get the work done.

Being in the business as long as you have been and doing everything well means a lot.  The people answering the phones were very friendly and sounded like they were smiling and happy to accommodate me in every way.  My sales rep-Brian T-was on time and explained to me about all my options to get on top of my problems. Never felt high pressure at any time which makes me back off quickly.  Well Done.

I appreciate the fact that you are a family business and conduct your work from a moral, faith based perspective. That means a lot to us.  Charles (sales rep) was a very courteous and helpful young man.

We are very excited about having our new flooring installed!  Thanks to you and your great representative, Charles.  He truly knows how to please his customers. He is a very professional rep for your business and we enjoyed doing business with him.  He had many samples to show us and we had no problem deciding what we wanted. Thanks!

Initial call was excellent-very nice people. Scheduled appointment and was called back very quickly with a sooner appointment time.  Kurtis (sales rep) was right on time, extremely professional and a pleasure to spend time with.  Your company really dedicates time to explain everything and allow for any questions.  While I have not, and will not, shop around I can't imagine anyone else being as thorough. I researched a lot of this information on your website and other resources, Kurtis validated all I had researched and answered any gap questions I had. I trust Kurtis personally as well as his representation of your company.  Everything is top-notch!

Customer service was excellent.  Kate (sales rep) was right on time-answered all my questions and concerns-very nice and had a good talk.  She eased my mind tremendously. I was given options for many scenarios.  I have scheduled the work to be done as soon as possible as we are going to build a new home following the sale of this one!

I wish I would've known about your service 5 years ago! Your customer service felt as if I were calling and talking to my next door neighbor (we have great neigbors!). Shane (sale rep) was great to work with-in fact-my kids are asking when he is coming back to visit!  I have complete confidence in anyone who stands behind their product for 25 years!

Thrasher did an excellent job with communication during the whole process.  Deon (sale rep) was PHENOMENAL and I couldn't have been happier with his attentiveness and help. I am very comfortable with his recommendations.

We had basement walls that were cracking and we saw an ad on TV.  The service we received was very professional and the crew was also very professional and knew what they were doing.

Referred by our realtor.  GREAT CUSTOMER SERVICE!

Tom (sales rep) was professional, explained everything he looked at.  And when he determined that our basement issues did not require repair he explained that too.  All contact with the company was excellent!

The church basement had wall damage due to water.  We have received the installation of the wall anchors and also the water/sump protection.  We are totally satisfied with both crews performance.  Their knowledge and work were impressive.